Frozen Lotus Root Slice 400G

We aim to get your order to you as quickly and safely as possible.

-Orders are usually processed within 1–2 business days.

-Standard delivery times are 3–7 business days depending on your location.

-Frozen and chilled items are packed carefully to stay fresh during transit.

-You’ll receive a tracking number once your order has been dispatched.

Because we sell food products, there are some limits on returns.

-For health and safety reasons, perishable, chilled, and frozen goods cannot be returned.

-If an item arrives damaged, missing, or not as expected, please contact us within 48 hours of delivery.

-Dry and unopened pantry items may be returned within 14 days, in their original condition.

-To arrange a return or report an issue, contact us with your order number.